Shipping policy

Order processing

Orders are processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking.

United States shipping

Standard shipping is $4.99, and free on orders over $35. Estimated delivery is 7–12 business days after processing. Delivery times are estimates and aren’t guaranteed.

International shipping

We ship to select international destinations, with rates calculated at checkout based on your location. Delivery times vary, and any customs duties or import taxes are the customer’s responsibility.

Tracking

You’ll receive a tracking number by email as soon as your order ships.

Lost, delayed, or damaged orders

Contact us at support@getcrowne.com and we’ll make it right.